Kustom Koozies Faq’s

Kustom Koozies FAQ’s

Please find our extensive list of Frequently Asked Questions.  We strive to answer as much as we can to make the ordering process as easy as possible.  We have designed this site to be user friendly, however we realize everybody has different needs.  Hopefully our Kustom Koozies faq’s will help you out.

What happens with re-orders?

Good news here. If you re-order within a year of your last order with the exact same design, we take $15.00 off of your order.  Makes it very easy to do re-orders.

Do Koozies Really work?

Great question.   That question needs to be broken into three sections.

1.  Do they keep your drink cold?  Yes.  See this article.

2.  Do they keep your hands warm?  Yes, they keep your hands from touching the cold drink.

3.  Are they a great party favor?  Yes people use them for weddings, birthdays, graduations, reunions, etc. And they are very popular.

4.  Are they good for Branding?  Yes,  Koozies work as a great branding promotional item.  they are inexpensive, and stay in the customers hands for a long time.

So, to sum up,  Yes, they really work on all fronts.   Koozies really work.

do koozies really work

What is the best Koozie Material?

We are a little biased, but most of our customers  feel the same way.  Neoprene is the best material for Koozies.  Neoprene Koozies are made of scuba like material.  Why is this so good you ask?

  • The neoprene material is the same as what is used for wetsuits.  So it stretches a bit and goes back into shape.  This product fits cans and bottles very well.
  • The sewing is on the side, so it lays flatter.
  • The material is smoother than other materials, so a finer design can be printed.
  • It is very durable.

Scuba foam, (which is a fabric material) is the second best, it is a little less expensive, so is great for a give away.

Hard foam is still popular, and then there are the alternative offerings, leather, wood, steel, etc.

Are Wedding Koozies tacky?

Are Wedding Koozies Tacky?  This is a question we have heard. No idea where that question comes from, because Wedding Koozies are NOT tacky. Now, done in poor taste, they can be. But for the most part, customers who order koozies for their wedding, order them in a classy manner.

We have heard from many wedding planners that one of the reasons they order is to make the wedding reception a little more upscale. All of the bottles have the same look and same design.

Customers can do monograms, their story, their picture or anything they want to print. Here are a few methods of displaying that are very nice.

wedding koozies on tablebasket of koozies on row boat, lime greenwedding koozies in basket

Some of the designs are pretty neat.  And you can put some fun sayings on them.

A few popular ones are To have and to hold and to keep your drink cold.  The vows are done, let’s have some fun.  And there are many more.

You can do a funny,  or you can do a little classier, like this.

Are Wedding Koozies tacky?
Monogram Collapsible Koozie

There are many advantages to using Koozies as a wedding favor.  They will help you remember and recall a great event.  They will help the groom remember his anniversary.  Koozies act as a coaster and help keep drip marks and condensation from being on the table.

You can go a little more fun such as this.

to have and to hold and keep your drink cold Koozie

At the end of the day, it is pretty easy to conclude that wedding koozies are not tacky.  There is a saying in the South.  “Is it really a wedding if there are not koozies?”   We at Kustom Koozies would have to agree with this assessment.  Everyone has their own opinion, but most people expect a favor, and this is a great favor.  It is personalized, can be used immediately, and will provide long term memories.

What are Koozies used for?

What are koozies used for?

Great question.  Koozies, considered the greatest invention of all time, serve a number of uses.  Primarily they are used to keep your drink cold.  The insulation keeps your drink cold.  Do they actually work?  According to a study done by The Smithsonian, yes they do.
Smithsonian study on koozies
That being said,  what are koozies used for?

  • Keeping drinks cold
  • Keeping hands warm in the winter
  • Branding
  • Marketing
  • Promotional
  • Social occasions such as Weddings, Birthdays, Anniversary’s and Parties
  • Favors for holidays such as 4th of July, Christmas, Halloween, Mardi Gras
  • A way to make sure your drink does not get consumed by others.  Everyone has a different koozie.
  • Anti slip functionality.  A koozie with a bottom will keep your drink from slipping
  • Coaster,  A koozie will keep condensation from forming on a table or similar

There are two main markets for koozies.  Give away’s at trade shows, or for businesses to keep their brand in front of customers and as favors for special events.


We at Kustom Koozies are glad that so many people know what a koozie is used for.

Where are Koozies in Walmart?

Koozies can be found in a number of places in Walmart.

Camping, Seasonal, Sporting and Homeware

If your Walmart has a sporting section geared toward local teams you will find Koozies there also.  Walmart does not provide personalized Koozies.

Walmart is the largest seller of products in stores in the US.  But still the best place to buy Koozies is Kustom Koozies.


How are Koozies printed?

Most koozies are printed using one of two processes.  And these are considered the best methods of printing Koozies

  • Screen Printing
  • Sublimation

Screen Printing

screen printed koozies

Screen printing is where a screen is created and the design is where ink is allowed to go through the screen.  Ink is put on the koozie, and then cured in a heater at 360 degrees for one minute.  This ensures that the ink will not come off.  Screen printing is usually done with a plastisol ink and often has a bit of puff added.  Some printers use a water based ink.


Sublimation KooziesSublimation is a process where ink is reversed printed on sublimation paper with an inkjet printer using sublimation inks.  The paper is then heat pressed on to the koozie and the transfer is reversed.

There are some people who use vinyl to print koozies, the result is not as desirable




how are koozies printed

Are you looking for Custom KooziesWedding Koozies? Blank Koozies

How do I remove background

If you have a graphic artist in your back pocket, they can do this.

There are many software programs that will do this for you.

Photoshop, gimp, inkscape are some programs you can use to remove background.

There are some online resources that will do this free.


Will do it.  (You do have to create an account)

What is your cancellation policy?

Here is a link to our Satisfaction Guarantee

Are your shirts good quality?

Yes, our answer is yes.   Our shirts are top end quality.  We use many different brands of shirts.  Comfort Colors, Fruit of the Loom anvil, Bella Canva, Gildan.  You tell us what shirt you would like, and we make it happen.

We offer a ton of polo shirts, sweat shirts, hoodies, tank tops, kids shirts.  Every style you can imagine.

We then get your graphics, get them ready to print, create screens, and put top level plastisol ink on them.  You end up with a great looking shirt to promote your business, or just have fun with.


Why is there a fee for shipping residential?

Shipping fees have increased greatly. The shipping companies offer a much better rate for commercial delivery so we want to make sure that is available to you. If we ship to a home, we are automatically charged $4.75, so we have to pass that along.

What impacts the cost of printing T-shirts

So many people want to print t-shirts, and the cost can vary greatly.  Here are a couple of items that will impact the cost of your shirts.

The shirt itself.  Pricing on shirts can vary dramatically.  We usually recommend The Gildan 500 known as the G500.  It is a very good bang for the buck.  It holds it shape, prints well, and is a good over all shirt.

The main impact on price is the number of colors and locations that are being printed.

Each location/color incurs a $25.00 screen charge to print that ink on the shirt.  What is involved in a screen charge?

So, for example,  a shirt with a pocket are print and a full back print would have 2 screen charges -$50.00

A shirt with 3 colors on the front, 3 colors on the back, and one color on the sleeve would have 7 screen charges – $175.00

Each print location is another swipe of ink, which has a cost, this cost is based on quantity.  The higher the quantity, the lower this cost.

White ink is actually more expensive to print on a garment.  Whaat??  Yep, white and light colored inks require a base to be put down so the light colored in is vibrant.  That is an extra screen or two, and an extra swipe.

Your least expensive option is a light colored shirt with a dark.  (navy blue, dark green, black) print.  And the fewer locations, the better the price will be.

UKNIGHTEDshirt screen

Is there a comparison of Collapsible Koozies?

How do you know which one to choose?  There are so many great options.

We have created a great comparison page right here.

Compare Collapsible Koozies

Easter koozies


Are Koozies recyclable?

Generally Koozies are not recyclable, there is an eco Koozie that is made of recyclable pieces.  There is a company called Sugamats that accepts any item made out of Neoprene – Mainly wetsuits.  They have recycling locations in USA and Canada.


https://www.sugamats.com/recycling/ for wetsuit drop offs in USA/CA

for address for mailing items.

Also, apparently when you drop your items off – you’ll get a 15% discount on their yoga mats which are made out of these recycled items.

Good for sugamats for doing their part.

Koozies recycle

There is an other option if you have an excess of Koozies.  Contact the USO and find a place to ship to our soldiers serving overseas.  Shipping is very reasonable as it is a USPS address and they don’t really care what is printed, just so long as it keeps their drink cold.

Well, that is our best answer to the question  – Are Koozies Recyclable?

Are you looking for Custom KooziesWedding Koozies? Blank Koozies

Is there a video on how to design your product?

Yes there is,

Does Kustom Koozies sponsor events?

Due the type of business we are in, we get asked a lot if we sponsor events, and will give product for events.

As much as we would like to, we cannot sponsor or be a part of every event.

We are open to some type of trade if it makes sense.  We do sometimes trade partial amounts of printed materials, t-shirts, can coolers, etc. and we do that if we are recognized as a sponsor for the organization on their website. Not necessarily, Facebook pages, but an actual website.

If you have an opportunity like this,  email  [email protected] and if you would, let us know what you are looking for, and where sponsorship recognition is on your website.

Thank you for understanding.

I don’t see artwork I am looking for in the designer.

No worries!  We definitely want you to get the perfect artwork for your can cooler.

Let us know here.

Artwork Request

What will you print or not print?

Ha!! We get asked this question a lot.

We will print swear words. They are most often used in a humorous fashion and are usually pretty funny.

We will not print anything:

How long has Kustom Koozies been in business?

We are proud to say, that we have been producing and selling Kustom Koozies since January of 1998. We have tried very hard to maintain a small company feel, even though we are growing. But we are working real hard to grow smart. In other words, we take care of our customers. Our internal motto is “Treat the Customer the way you would like to be treated”. That seems to be a great plan.

Twenty one years of keeping beers cold. We actually have one customer who has ordered from us for 20 straight years!!

What is the difference between Fabric and Neoprene?

Great question, fabric has a fabric covering and neoprene is the scuba material. Fabric fits cans well and neoprene because it stretches fits cans and bottles well.

Fabric is less expensive and is very popular for give aways.

Neoprene is our most popular for weddings.

neoprene versus fabric koozies

Is the Pope Catholic?

This question has nothing to do with KOOZIE® Can Koolers, but it is frequently asked, so it should be included on every F.A.Q. page you visit. Answer: As it turns out, this question is often asked sarcastically or matter-of-factly in order to imply a response in the affirmative (“yes”) since the Pope is Catholic. Thank you for looking.

If I get half foam and half pocket can coolers, is it 2 screen charges?

Hard foam requires a different screen process than any of the collapsible products, so there would be a separate screen charge. (We have to produce 2 screens)

Our collapsible items are a little interesting. Wine wraps take the smallest, screen, bottle wraps are next, and neoprene and fabric collapsible allow the largest print area. We can use the same screen as long as you are OK with the smallest size print. The difference between a bottle wrap and a can wrap is about 3/4 of an inch, so you may be OK with that. We want to allow you to save money, but still want to put out a stellar product.

The good news, is that if we do need to do 2 screen charges, we discount the second. The first one is $40.00 and the second one is only $20.00 If you need to do that, just select the $20.00 (exact repeat) screen charge for your second, or even third and fourth product. Hope that helps.

Foam Print area is 3 x 3
Collapsible Print area is 3 x 3
Bottle (zip up) print Area 2.5 x 5 high
Wine Wrap Print area 1 3/4 h x 3 1/2 w

Can I get a proof?

Absolutely! Just ask for a proof on the check out page.  If you designed your own, and it looks great, then you can decline.  This helps speed up the whole process.

So, it is entirely up to you.

Why are your prices so low?

We get asked this quite frequently. I think the fear is we have cheap products. Our products are great quality, and our customers love them and keep re-ordering. We have low overhead, and only do KOOZIE ® Can Koolers , so we aren’t trying to make money off of 1000’s of products. We at Kustom Koozies love what we do. We are very efficient. I get tempted to raise our prices, but would prefer many happy repeat customers.

Low prices are relevant. We have seen an influx of cheap products recently. They look great in the picture. But Oh My!! They are sooo inexpensive. Not much thicker than poster board, the print is just slapped on as quickly as possible, so missing print areas, crooked. It is embarrassing. We at Kustom Koozies will NOT sell those products.

We get calls frequently from vendors offering the cheapies. They are not something we would be proud to produce.

We buy stock by the container, we have extremely efficient screens, and we have presses designed to print can coolers quickly.  We have worked hard over the years to become efficient.


I don’t have any artwork. What should I do?

  1. You can select one our graphic designs And change names and dates.
  2. Provide us a fax or detail of your request, and our artists will design it for you and let you edit it until it meets your needs. This has a $40.00 fee. (Well worth it, have you ever hired a graphic designer at $75.00 per hour? We are unable to proof artwork that is not affiliated with an order. Please place your order, then submit your artwork.
  3. You can use our design on line process and either use our stock artwork, or upload your own stock artwork to create your graphics. At Kustom Koozies we try to make it easy on you. We truly want you to get a great product.

Can I order a sample pack from Kustom Koozies?

Absolutely, Just search sample pack and fill out our quick form. For $5.00 including shipping and handling we send you 1 sample each of our 3 different styles. We ship this USPS, and it will to out the next day.

Here is a link to the sample packs.

It is a great way to see our quality, and to make sure the colors will work for you.


Can I order blank insulators? and how much are they?

Yes, you can.

The cost is the same as printed, there is just no screen charge. Why is it the same price and not less, you ask? Good question, our prices are real low, and we make very little profit off the product. We don’t really want to sell blanks, but we do like to keep people happy. Our customers come up with some great ideas for blanks. You can just place an order, select $0.00 for screen charge, $0.00 for art charge, Single sided printing, and we will ship out to you.

We offer blanks on foam, collapsible, wine wraps, stadium cups, bottle insulators and more. We can also make it so you can get blanks of t-shirts. We have pretty strong buying power, so we pass the savings along to you.

We buy in bulk, great for DIY’ers and screen printers.

Link to buy blank can coolers.


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